Our vision

Help every client and our employees achieve personal and business goals.

Our purpose

We make a difference.

Our core values

Collaboration

The truth is we are nothing without you. We’re bored of business being one-dimensional, as if we’re spoon feeding you something that mainly works for us. Our collaborative approach means we work together and we shape the future of each other’s companies. We bring our optimism, openness, responsiveness and expertise to the table and you bring yours and together we realise our visions. If it was any other way it would be painful and both our businesses would be mediocre and we’re guessing you don’t want that either?

Innovation

We thrive by constantly making things easier, more fulfilling and thinking differently and the fancy word for this is innovation. This is why we love technology so much and have aligned ourselves with Xero, which is undoubtedly the most innovative accounting platform the world has ever seen. It’s not just about electronic stuff though; it’s also about how we deliver what we do and how that affects you. Like we said it’s all about making things easier and more fulfilling, simple really.

Family

We’re a business and you’re a business, but behind these are human beings that have lives and dreams. We’re interested in that: that’s why we do what we do isn’t it? We’re professional, but friendly and what gives us energy is being ourselves and getting to know who you are behind the company name, logo and website.  Like any family at times we will challenge each other, there may even be some disagreements.  But like any good family we will be forgiving and non-judgemental.  When all is said and done we will share in the good and bad times but most importantly have fun.

Respect

Respect is the way you treat or think about something or someone.  We think long and hard about the way we do things and how that impacts on you, your family and our employees.  That’s because we have the utmost respect for you, our culture, our standards and ourselves.  We believe respect is the bedrock of a long lasting beneficial relationship.  Respect is not just something you can command which is why we are very fussy about who we choose to spend our time with.

Transparency

We operate with honestly and integrity and hope that by upholding our values you find us a pleasure to work with and that we have a noticeably positive impact on your business. We function and make decisions with you in mind and if for some reason they don’t work out as we both expected then we’ll put our hands up and make things better. If this still isn’t good enough we’ll offer you your money back without a quibble.

Delightability

We’re not even sure this is a word, but if not, it should be. We’ve tried to move beyond the boring world or ‘customer service’ and reach for ‘customer delight’. So far this has made our customers very happy and the simple truth is if you’re happy and your vision is flourishing then we know the same goes for us. In short we’re always trying to go the extra mile so we can help you get to where you want to be and enjoy the ride.

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